Mark is an experienced designer and first worked with our furniture range over seventeen years ago. Mark joined The Kitchen Store as Design Consultant, progressing via Senior Designer, Design Manager and Store Manager to his current position as Head of Retail.
Jason is responsible for all activities relating to delivery of service to our customers and is passionate about the high level of customer service that is offered by all members of the team. Prior to The Kitchen Store, Jason worked at Manhattan Furniture for over 16 years, where he first worked with Alan our MD, before progressing through the business to Group Sales Support Manager.
Catherine joined The Kitchen Store after graduating from the University of Brighton with a BAHons degree in Interior Architecture. Starting as Designer, Cat progressed to Senior Design Specialist then on to Manager of our Horsham store. Cat work’s closely with customers to achieve the ideal design for their new kitchen and project manages the whole process from initial design concept through to installation.
Kevin is a familiar face at our Brighton & Hove store where he joined as part of the founding team. A Senior Design Specialist, Kevin works with customers on a range of projects large and small designing kitchens for homes throughout Sussex.
Kerry is part of our close-knit Horsham design team. She works with customers throughout Sussex developing their kitchen designs and managing them through to completion.
Zach joined The Kitchen Store as our first apprentice. Since completing his apprenticeship he is now a Trade Designer working in our Lancing and Horsham stores. Zach works directly with customers in the store, draws plans and quotes their designs.
Haley joined The Kitchen Store as a Product Advisor in 2007. After years of building her product knowledge she is an expert on Paula Rosa Manhattan products past and present. As the senior team member in The Kitchen Store Direct team she helps customers throughout the country add to their existing Paula Rosa Manhattan kitchens.
Maria was parting of our founding team back in 2004. As Senior Administrator she aids our designers by raising orders, informing customers of deliveries, taking payments, checking quality and general admin. Maria has worked in the kitchen industry for over 20 years – including time at both Manhattan Furniture and Paula Rosa – so it comes as no surprise that she knows our Paula Rosa Manhattan kitchens like no one else.
Sian is the Senior Projects Coordinator for our Lancing & Hove stores and manages all our customers orders, our installers and stone masons to bring kitchens to life.
Kate is responsible for the day-to-day running of our finance team. Since joining the Company Kate’s proud to have achieved a diploma in AAT accountancy and survived two year-ends!
Alan founded our Company in 2004 and has spent his career in and around interiors and buildings. Alan leads the business and is still very much involved in all areas from product development, kitchen design, working with our partners and customers and developing our new stores. Prior to The Kitchen Store he was a director of our supplier Paula Rosa Manhattan (then Manhattan Furniture).
Alan is a previous Sussex Boss of the Year and Sussex Entrepreneur of the Year.
Dave is our longest-serving installer and has been fitting kitchens throughout Sussex for over 20 years. Dave’s attention to detail when installing kitchens is second to none. He goes the extra mile to ensure kitchens are fitted to our exacting standards. His kitchen workmanship was last independently assessed in January 2017 where he was awarded Gold by our testing body, FIRA.
Harry is part of our installation team and works for customers throughout Sussex with his apprentice (and brother!) Rob. His kitchen workmanship was last independently assessed in January 2017 where he was awarded Gold by our testing body, FIRA.
We are the only independent retailer in Sussex to hold the prestigious FIRA ‘Gold’ certification for installation.
Our installation service
Our Design Specialists tailor an installation price to suit your project. We can include as much or as little as you like. From installing just the furniture and appliances, to running new water, gas, electrics and the kitchen sink! Our team is qualified to Part P for electrical work and are Gas Safe Registered. We also plaster, paint and tile.
Though we don’t insist you use our installation service, from experience we’ve learned that when our customers use our installers the project runs much more smoothly for them. Our service is fully project managed from beginning to end and all our our workmanship is guaranteed for a year.
Gold winning service craftsmanship
We are one of only 13 companies in the UK – and the only independent retailer in Sussex – to have achieved FIRA Gold Installation Certification for the quality of our installation.
FIRA Gold is the independent validation scheme for the furniture industry and the only accreditation scheme that is recognised by the industry. This means that our fitters workmanship and conduct is independently audited, offering you a high level of customer service and the reassurance that your installation will be managed in an efficient and timely manner.
• It gives you peace of mind that we will conduct your installation professionally using appropriately qualified staff and to agreed industry practices.
• Ensures that we will provide you with a high level of customer service as required by the scheme.
• Gives you the reassurance that the service is carried out to a consistently high standard and the company is regularly audited by an independent third party.