|
 |
DELIVERY
We only deliver to addresses in Mainland UK. Our standard delivery times and schedules run from Monday to Friday 6am to 7pm. Any agreed delivery time outside of these hours may result in an additional charge being made.
We may also charge an additional fee to be notified to you for delivery addresses outside a radius of 50km from our offices. This will be listed on the Quotation. If you change delivery addresses after a quotation has been issued we reserve the right to charge you a delivery fee if the new address is outside of the above 50km radius.
Time for performance of any obligations under any contract is not of the essence.
Delivery dates mentioned in any Quotation, Order or other document are approximate only and not of any contractual effect. We shall not be liable for any delay in delivery howsoever caused. Late delivery of the Goods does not entitle you to do any of the following:
(1) Reject the Goods
(2) Terminate the contract
(3) Withhold payment of any part of the Price.
We will be responsible for any damage to goods sustained during transit but any damage caused to those goods once delivery has been accepted by you will be your responsibility.
DISTANCE SELLING REGULATIONS
Under the Consumer Protection (Distance Selling) Regulations 2000, you may have a right to cancel orders made and may be entitled to a full Refund. This may not apply to goods which have been personalised or made to your order, or specification or which by their nature cannot be returned or reused.
In order to exercise the above right of cancellation you must ensure that the goods are kept in substantially the same condition as that when they were received, and wherever, they should be kept in their original packaging. You must also provide us with a written notice (which can be by email or fax) (the “Notice”) within 7 days of receipt of the goods in question – or in the case the provision of services by us - 7 days from the date of acceptance of any Quotation with regard to those services whichever is the later.
Please state in your Notice your order number. During this time you are under a duty to look after the goods by storing them until we collect the same free of charge.
In the event that you change your mind and cancel your entire order, to the extent that such order includes items to which the above right of cancellation does not apply (i.e. personalised goods - see above) you may request the return of the same. Please note we may retain an amount from the Price (see above) to cover our non-recoverable expenses up to that point for goods to which you are not entitled to a full refund under the above Distance Selling Regulations.
FAULTS/MIS-DELIVERY
In the unlikely event of mis-delivery or faults, we will use our reasonable endeavour to resolve the complaint as soon as possible.
For special order terms or units which have to be made, an indication of the period of delay will be given by the Company. |
|
|
|
|
